Longxiang Basic Terms

Longxiang as a experienced player in the line, we strive for customer satisfactions. So we ensure you that we will follow up every product we sell.Longxiang provide necessary technology and technical supports for all our products. We have decades of technicians available to assist in the assembly or the relevant support services whenever and wherever you need.Longxiang make compatible parts available whenever and wherever you want. We do as we say, for we have established mature logistic and inventory system to supply what you need.Longxiang are obliged to provide necessary maintenance, for which we have enough technicians in service.And last but not least, our responsive and helpful customer service force is available by below means.

In general, For plastic injection mold: 50% deposit, 30% before T1 sample, 20% after you confirm the sampleFor plastic injection parts: 50% deposit, 50% before shipmentFor rapid prototype: 100% deposit

In general1-2 days for DFMEA report2-3 days for mold design and making mold drawing25-40 days for mold making.